Return and Refund Policy
Return and Refund statement
We want you to be completely satisfied with your purchases. If you are not happy with your order, we offer a straightforward return and refund policy to ensure your peace of mind.
Returns
We accept returns within 7 days of the purchase date. To be eligible for a return, you must have proof such as unboxing video and photos, your item must be in its original condition, unused, and in the same packaging as when you received it.
To initiate a return, please follow these steps:
Contact our customer support team at garasidrift.shop@gmail.com to request a return authorization.
Package your item securely, including all original materials and a copy of the packing slip.
Ship the item to the address provided during the return authorization process. Please note that you are responsible for the cost of return shipping.
Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your return. If your return is approved, a refund will be processed to your original method of payment within 3 days.
Refunds
If you are approved for a refund, the following conditions apply:
The refund will include the cost of the item returned, excluding any shipping fees.
Refunds are typically processed within 3 days, but the exact timing may vary based on your financial institution.
Exchange
If you receive a defective or damaged item, please contact our customer support team within 7 days of receiving the product. We will arrange for a replacement or exchange at no additional cost to you.